{"id":9038,"date":"2020-04-21T12:57:56","date_gmt":"2020-04-21T12:57:56","guid":{"rendered":"http:\/\/local-preprod.cos.de\/risikobasiertes-qualitaetsmanagement\/"},"modified":"2020-10-15T11:06:12","modified_gmt":"2020-10-15T11:06:12","slug":"risikobasiertes-qualitaetsmanagement","status":"publish","type":"page","link":"https:\/\/cos.de\/en\/risikobasiertes-qualitaetsmanagement\/","title":{"rendered":"Risk-based quality management"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-center\" style=\"margin:0;\"><p style=\"text-align: center;\"><span style=\"color: #f89924; font-weight: bolder;\">Risk based <\/span>Qualitymanagement<\/p><\/h1><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator\" style=\"margin-left: auto;margin-right: auto;margin-bottom:40px;width:100%;max-width:100px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#f89924;border-top-width:4px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\"><p>Since the release of version ISO 9001 : 2015 organisation sare challenged in various ways. Although it keeps the focus on process orientation, emphasises collaborative knowledge management, risk-orientation and the integration with other norms and regulations.<\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #f89924;\">Implement the standards of ISO 9001 with the holistic Target Quality Suite of C.O.S!<\/span><\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 50px;margin-top: 50px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">Risk orientation<\/h2><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-clearfix\" style=\"float:left;margin-bottom:50px;width:100%;max-width:100px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#f89924;border-top-width:4px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-2\"><p>Various phases and processes of product\/service lifecycle that at first define and later contribute to the quality. The key concept of a risk based approach is to avoid (commercial) impact of poor quality at all stages and in all processes and allocate the quality management resources, where they are most efficient.<\/p>\n<p>Magnitude of impact times probability is the standard measure of risk which we applied also in our risk map and catalogue to help organisation to master this challenge.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Product definition and Market research<\/h3><\/div><div class=\"fusion-text fusion-text-3\"><p>Estimating tomorrow\u2019s demand and defining the product strategy to meet the customer\u2019s expectations is a key to success. To stay successful all characteristics of any product must be defined developed using the creative potential of the organisation and its stakeholders. Stimuli and innovation can originate from various sources beyond marketing and engineering department today.<\/p>\n<ul>\n<li>Employee ideas,<\/li>\n<li>Customer complaints &#8211;<\/li>\n<li>Social listening \u2013 evaluating the flavour of rumours, chats, blogs gives long range insight to the product\/service consumer community and provides warn signals way ahead of disasters<\/li>\n<li>Internet Intelligence \u2013 observing own product performance in online trading platforms<\/li>\n<\/ul>\n<p>Quality management feeds observations and deficiencies along with improvement potential and innovations back to the early product invention stage. Furthermore, a vital quality management function monitors technical (costly construction process, poor design, \u2026), commercial (warranty claims, call back initiatives, \u2026) and marketing risks (like unreachable customer expectations) also at an early product life cycle stage to avoid and mitigate them the earlier the more efficient \u2013 before reputation and brand are spoiled or a drop in turnover sends the signal from the market place.<\/p>\n<p>Target costing allows a first specification of the demand. The product characteristics relate to risks and costs. Quality risks are detected, hedged, mitigated or avoided bevor they materialise, if addressed in this early stage.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Product development<\/h3><\/div><div class=\"fusion-text fusion-text-4\"><p>A short time to market and the trend to a broad variety and product individualisation poses enormous pressure to the design and construction department. An integrated information base provides all stakeholders insight to the project progress and documents all quality risks and control measures at an early stage.<\/p>\n<p>Results of measurements for prototypes should be stored in structured and consistent way to allow a transparent analysis and reporting, if any undesired features occur after market introduction.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Operations<\/h3><\/div><div class=\"fusion-text fusion-text-5\"><p>During production or service delivery the quality risks can be monitored under various aspects:<\/p>\n<p>On the <em>input<\/em> side the quality level of the supplies must be monitored. Goods reception beyond the commercial focus of an ERP-system avoids risks originating from poor supplier quality.<\/p>\n<p>At the <em>process<\/em> stage the own production results can be measured and results documented in a corresponding module. Knowledge of the workforce can be tracked in a training module. The reliability of the equipment and assets is addressed by a gauging and maintenance plan.<\/p>\n<p>Audits and employee ideas can stimulate new quality enhancements at all stages.<\/p>\n<p>The organisation\u2019s <em>output<\/em> can be controlled by various ways. Product specifications and service levels as contractually agreed must be available to evaluate the commercial risks. However, analysing customer returns and complaints is not enough anymore. Post sales satisfaction should include listening to social media and looking at durability information and customer expectation on online platforms.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">The co_suite<\/h3><\/div><div class=\"fusion-text fusion-text-6\"><ul>\n<li><a href=\"http:\/\/cos.de\/en\/analysen\/\">Analytics<\/a> management collects your testing results,<\/li>\n<li><a href=\"http:\/\/cos.de\/en\/beschwerden\/\">Complaints<\/a> management feeds customer satisfaction back to your organisation,<\/li>\n<li><a href=\"http:\/\/cos.de\/en\/schulung\/\">Training<\/a> tracking maintains the knowledge of your workforce vital and quality-aware,<\/li>\n<li><a href=\"http:\/\/cos.de\/en\/instandhaltung\/\">Maintenance<\/a> management keeps your equipment in a shape that enables continuous quality output,<\/li>\n<li><a href=\"http:\/\/cos.de\/en\/vertraege\/\">Contract management<\/a> monitors the contractually agreed quality and service levels and the commercial implications,<\/li>\n<li><a href=\"http:\/\/cos.de\/en\/audits\/\">Audits<\/a> allows to systematically collect all follow up findings,<\/li>\n<li><a href=\"http:\/\/cos.de\/en\/massnahmen\/\">Issues <\/a>tracks all initiatives (quality related or not) of the organisation and manages their timely execution.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 50px;margin-top: 50px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">Strategic process orientation<\/h2><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-clearfix\" style=\"float:left;margin-bottom:50px;width:100%;max-width:100px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#f89924;border-top-width:4px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Management system<\/h3><\/div><div class=\"fusion-text fusion-text-7\"><p><a href=\"http:\/\/cos.de\/en\/dokumente\/\">co_documents<\/a> provides processes and documents to structure the manual on an integrated platform. Visual navigation by process maps and process ownership keep the structure transparent to all user groups. Process owners are enable to take responsibility through a clear monitoring and reporting scheme.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Project management embedded<\/h3><\/div><div class=\"fusion-text fusion-text-8\"><p>A vital organisation reacts to external change by adapting internally to the new situation. Steering and tracking these adaptions requires a flexible centralised tool that is easily available to everybody.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Quality relevant information<\/h3><\/div><div class=\"fusion-text fusion-text-9\"><p>Passing information from one process \/ organisational unit to another in a structured manner requires a common platform of all quality related modules and data with a solid notification engine that knows your structure. Furthermore, the importance of information to the recipient must be reflected in the communication channel.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 50px;margin-top: 50px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">Integration<\/h2><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-clearfix\" style=\"float:left;margin-bottom:50px;width:100%;max-width:100px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#f89924;border-top-width:4px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Management system<\/h3><\/div><div class=\"fusion-text fusion-text-10\"><p>Multi-norm compliance is a common requirement for larger organisations today. Therefore, Target Management Manual includes a \u201cnorms &amp; regulations\u201d module to refer all content accordingly. Thus, the relationships of any of the internal documents to all respective norms is maintained and can easily be reported.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:20px;margin-right:0px;margin-bottom:10px;margin-left:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Module integration<\/h3><\/div><div class=\"fusion-text fusion-text-11\"><p>All quality related tasks throughout all modules can be assigned their cost, which become then reportable. Moreover, interfaces between audit management, idea management, customer complaint, gauging and maintenance and the issue tracking module or goods reception and analytics module allow to follow up all (risk mitigating) projects on the same platform.<\/p>\n<p>E.g. a customer complaint can lead to a counter measure in the construction, an audit can report a process deficiency, an improvement proposal can trigger an innovative new product.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 50px;margin-top: 50px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:40px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">Collaboration<\/h2><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-clearfix\" style=\"float:left;margin-bottom:50px;width:100%;max-width:100px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#f89924;border-top-width:4px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-12\"><p>Collaboration can only function if<\/p>\n<ul>\n<li>no redundant data produces inconsistencies,<\/li>\n<li>(only) relevant information is shared,<\/li>\n<li>responsibilities are transparent,<\/li>\n<li>communication channels are defined and<\/li>\n<li>timelines are monitored.<\/li>\n<\/ul>\n<p>No barriers should block the quality information stream. On the other hand, a modern quality management should avoid contributing to today\u2019s information overkill, if it wants to cross the threshold of perception. The information should flow in the organisation traceable, secured and controlled.<\/p>\n<p>A common database and a web-interface integrates all modules of the co_suite. Access controls, encryption, certification of software components provide a secure environment that is open enough to enable effective collaboration, but avoids information leaks or overkill.<\/p>\n<p>Tablet, Smart- or I-Phone: delivers the quality information according to the information needs directly to the work place.<\/p>\n<p>Search and navigation functions simplify the usage and lead directly to the relevant content. Superfluous complexity is filtered to boost the acceptance of the system.<\/p>\n<p>Common patterns from all modules in the content or the metadata are easily retrieved. Thus, the quality risk can be detected and mastered throughout all business processes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 37px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;margin-top:10px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type='text\/css'>.reading-box-container-1 .element-bottomshadow:before,.reading-box-container-1 .element-bottomshadow:after{opacity:0.00;}<\/style><div class=\"fusion-reading-box-container reading-box-container-1\" style=\"margin-top:0px;margin-bottom:84px;\"><div class=\"reading-box\" style=\"background-color:#ffffff;border-width:1px;border-color:#cccccc;border-top-width:3px;border-top-color:var(--primary_color);border-style:solid;\"><h2>Other modules<\/h2><div class=\"reading-box-additional fusion-reading-box-additional\">\n<ul>\n<li><a href=\"http:\/\/cos.de\/en\/dokumente\/\">Documents<\/a><\/li>\n<li><a href=\"http:\/\/cos.de\/en\/massnahmen\/\">Issues<\/a><\/li>\n<li><a href=\"http:\/\/cos.de\/en\/reporting\/\">Reporting<\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;margin-top:10px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type='text\/css'>.reading-box-container-2 .element-bottomshadow:before,.reading-box-container-2 .element-bottomshadow:after{opacity:0.00;}<\/style><div class=\"fusion-reading-box-container reading-box-container-2\" style=\"margin-top:0px;margin-bottom:84px;\"><div class=\"reading-box\" style=\"background-color:#ffffff;border-width:1px;border-color:#cccccc;border-top-width:3px;border-top-color:var(--primary_color);border-style:solid;\"><h2>Industry solutions<\/h2><div class=\"reading-box-additional fusion-reading-box-additional\">\n<ul>\n<li><a href=\"http:\/\/cos.de\/en\/compliance\/\">Compliance<\/a><\/li>\n<li><a href=\"http:\/\/cos.de\/en\/industrie\/\">Industry<\/a><\/li>\n<li><a href=\"http:\/\/cos.de\/en\/chemie\/\">Chemistry<\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-top:10px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type='text\/css'>.reading-box-container-3 .element-bottomshadow:before,.reading-box-container-3 .element-bottomshadow:after{opacity:0.00;}<\/style><div class=\"fusion-reading-box-container reading-box-container-3\" style=\"margin-top:0px;margin-bottom:84px;\"><div class=\"reading-box\" style=\"background-color:#ffffff;border-width:1px;border-color:#cccccc;border-top-width:3px;border-top-color:var(--primary_color);border-style:solid;\"><h2>Application solutions<\/h2><div class=\"reading-box-additional fusion-reading-box-additional\">\n<ul>\n<li><a href=\"http:\/\/cos.de\/en\/schulung\/\">Training<\/a><\/li>\n<li><a href=\"http:\/\/cos.de\/en\/beschwerden\/\">Complaints<\/a><\/li>\n<li><a href=\"http:\/\/cos.de\/en\/analysen\/\">Analytics<\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/pages\/9038"}],"collection":[{"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/comments?post=9038"}],"version-history":[{"count":15,"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/pages\/9038\/revisions"}],"predecessor-version":[{"id":10336,"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/pages\/9038\/revisions\/10336"}],"wp:attachment":[{"href":"https:\/\/cos.de\/en\/wp-json\/wp\/v2\/media?parent=9038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}