Quality cannot be delegated to a single person (quality manager) or a group (quality department). It is the challenge for the entire organisation: The effective collaboration for the common target requires:
- Avoiding redundant information and communication,
- Concentration on relevant data,
- Clear responsibilities,
- Transparent reporting lines
- A controlled schedule.
Managing information streams and knowledge transfer among the organisation to update the team timely, accurately and completely requires mechanism to tailor the packages to “digestible” doses for the individual’s role and needs. This is the only way the individual can perform efficient and stay compliant.
Logs and audit trails guarantee a sustainable proof for the information transfer from organisation to employee wherever legally required. A roles based concept with strict logical access controls enforces the internal controls. This way, responsibilities do not diffuse.
A common database and a browser based front-end make the co_suite the rosetta stone for each risk-, quality and compliance officer to establish his policies and standards. Logical access controls, n-factor authentication, encryption, certified software components and digital signatures provide a secure application infrastructure.
Tablet, Smart- or I-Phone: Information is sent to, wherever needed in the (daily) operations – even to traveling staff.
Search and navigation ease the fast satisfaction of urgent information needs under pressure. Superfluous complexity is filtered. This accelerates the introduction of the applications and grow the acceptance.
Interdependencies among data and information can be analysed X-module. The quality risk is therefore controlled throughout the entire supply chain.